Zempler Founders Club pilot
International money transfers to Nigeria
Welcome to the Zempler Founders Club, and thanks for joining our international money transfer pilot.
You’re among the first customers helping us test and shape this new service. During this pilot, you’ll be able to send money from the UK to Nigeria using your Zempler personal account.
We’re testing how transfers and exchange rates work ahead of a full launch.
As we put the finishing touches to the pilot, we'll create your account as soon as everything is ready and let you know when you can get started.
If you have any questions about the pilot or how to make a transfer to Nigeria, see our step-by-step instructions and FAQs below.
Send money to Nigeria
Here’s how to set up transfers using the Zempler Bank app.
Log in to set up your payment in the app
Head to Pay > Make an international payment.
Confirm the country of recipient account
Set account destination country as Nigeria.
Add payee details
Enter your payee’s account details and tap Add payee.
Enter transfer details and purpose for your international transfer to Nigeria
Enter and confirm the amount and currency to see GBP to Naira rate.
Complete security check
We’ll ask you to complete a biometric check or answer a memorable question depending on your security settings.
Your payment will be on its way
We'll confirm if the payment has been sent. If the payment needs to be reviewed first, our team will confirm once it’s been processed.
Sending money to Nigeria
Transfers are typically processed quickly, but timing can vary depending on the receiving bank and local payment processing. For security, we may also need to review the transfer before it gets processed.
You’ll see the GBP to Nigerian Naira exchange rate in the app before you confirm your transfer.
Any applicable fees will be shown in the app before you complete your transfer.
The minimum amount per transfer is £5.00 and the maximum amount is £25,000. There is no limit on the amount of transfers you can send to Nigeria.
You’ll need your recipient’s account number in Nigeria and account type (individual or corporate). Make sure these are entered correctly before confirming your transfer.
About the Zempler Founders Club pilot
The Founders Club is a pilot programme giving selected customers early access to international money transfers to Nigeria.
You’ve been invited to help test and shape this service ahead of a wider launch.
Issues and support
If your transfer fails, check your details and try again. If the issue continues, contact our dedicated Founders Club support line on 0330 024 0917 or message us in the Zempler app.
Once you’ve submitted an international money transfer, you won’t be able to cancel it.
To get support with your account, please contact our dedicated Founders Club support line on 0330 024 0917 or message us in the Zempler app. Please tell them you are part of the Founders Club.
Your account and access
If you’re a Zempler Founders Club member taking part in our International Money Transfers pilot, we’ll open your account as a Freedom account. This means the Freedom terms and conditions apply, however some Freedom features won’t be available on your Founders Club account.
As your account has been created to allow you to test international money transfers to Nigeria, you won’t get access to some features normally available on Zempler personal accounts outside of inbound and outbound payments.
You won't receive a card as part of your account.
We'll send you an email with details on how to set up your login details once your account has been created, including your unique application reference number which you’ll need for set up. If you didn’t receive the email, please contact our dedicated Founders Club support line on 0330 024 0917 to get your application reference number.
Here are steps to set up your login details using the Zempler app.
1. Download the Zempler app
2. Go to Create login details and enter your application reference number [URN] and surname
3. Follow the steps to creative your login, password and security details
Download the Zempler app from your device’s app store and log in using your account details.
To create your login details, you’ll need your unique application reference number to do this on the app. We’ll email your application reference number once your account has been set up.
No, Online Banking is not available for this pilot. You’ll only be able to send international money transfers to Nigeria using the Zempler app.
Our team will be in touch to ask for feedback about your experience.