Mobility and dexterity

The Zempler Bank app is easy to use, with a clear design and navigation.

If your device uses fingerprint or face recognition, you’ll be able to log in without having to enter your password every time.

You can use the app to activate your card, get your PIN, check your balance, view your statements, make payments and manage your card(s).

If you’d like tips on how to change your device settings to make it even more accessible, you can use the My Computer My Way tool by AbilityNet. To do this, you’ll need to know what device you’re currently using.

Download the Zempler Bank app

Like the app, Online Banking is available to use 24 hours a day, seven days a week. If you’re using Online Banking, you can optimise your experience by adjusting the size of text and screen contrast, as well as changing your computer settings.

Find out how you can change your device settings using the My Computer My Way tool by AbilityNet.

To log in to Online Banking, you’ll be asked to verify it’s you by providing a verification code. You can get this code by logging into the Zempler Bank app, or if you can’t use the app, you’ll need to order a physical Code Key.

If you have a personal or business current account, you can withdraw, deposit funds and check your balance at the Post Office. You’ll need to insert your card and enter your PIN to do this.