<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WTMQ4QSL" height="0" width="0" style="display:none;visibility:hidden" title="gtm-frame"></iframe>How Personal Creditbuilder works
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How Personal Creditbuilder works

  1. Open an Activeplus Bank Account

    Once you’ve activated your card and paid any initial fees, Creditbuilder will be available as an add-on feature in-app or Online Banking.

     

  2. Making payments & tracking progress

    Creditbuilder is a 12-month commitment to paying your Activeplus monthly account fee of £5.95 on time. Track your progress through the Creditbuilder dashboard in Online Banking or in-app, including your payment dates, outstanding payments and payment history. 

  3. Grow your credit score

    We’ll report your monthly payments to credit reference agencies to build your credit score. Building a good credit history takes time. Creditbuilder lasts 12 months and it can take at least 3 months to see any change in your credit score.

FAQs

  • Creditbuilder manages your monthly account fee as a payment plan over 12 months, and we report your payments to credit reference agencies. Please note you don’t receive any money or refunds from us. 

    Provided you make your 12 payments of £5.95 on time and manage any other credit responsibly, credit reference agencies will likely see this favourably which could improve your credit score. Missing a payment can harm your credit score. 

  • The tool comes in handy if you don’t have a credit history or your credit score needs an extra boost. 

    You must be able to afford to make your 12 monthly account fee payments of £5.95 on time, as missing a payment can harm your credit score.

  • Yes. Creditbuilder manages your Activeplus monthly account fee as a payment plan over 12 months. Missing a payment or making a late payment can harm your credit score. 

  • No. Creditbuilder only manages your monthly account fee as a payment plan over 12 months to help demonstrate your reliability in making payments to credit reference agencies. 

    The payments you make cover the monthly account fee for your account, which is charged regardless of whether you’ve added Creditbuilder. No money is transferred to your account or refunded at any point.

  • Creditbuilder is a 12 month contract, committing you to paying your monthly account fee on time. The extended timeframe helps demonstrate your reliability in making payments to credit reference agencies, which could improve your credit score.

    You should only add Creditbuilder if you can afford to make your 12 monthly account fee payments of £5.95 on time. Missing a payment can harm your credit score. The total amount you will pay is £71.40.

  • Creditbuilder is an add-on for your existing bank account, with the sole purpose of helping establish or improving your credit score.

  • No. You can only add Creditbuilder to an Activeplus Account. 

    If you have a Freedom Account and want to add Creditbuilder, you can change your pricing plan in-app or Online Banking. Please remember, Activeplus Accounts have a £5.95 monthly account fee and you’ll need to commit to paying this for 12 months.

    Go to Settings > View Pricing Plans > Switch to Activeplus.

  • Creditbuilder is a 12-month contract, committing you to paying your monthly account fee in full and on time.

  • We'll send you an email confirming your Creditbuilder application alongside all the information you need to know, including payment dates and amounts.

  • No, you'll just pay your monthly account fee as usual over the 12-month period. There’s no additional cost for Creditbuilder.  

  • Yes. Creditbuilder is an add-on to your Zempler Account.

  • Yes, it’s possible to have other products or add-ons. We’ll be sure to let you know about any other credit products that you’re eligible for. Make sure to have opted in to marketing communications so that you don’t miss any notifications.



© 2024 Zempler Bank


Terms and Conditions apply, including applicants being resident in the UK & aged 18+ and, if relevant, businesses being based in the UK. 

For full website terms including information on Zempler Bank, Mastercard and use of trademarks, please see our full legal disclosures at https://www.zemplerbank.com/legal/. Zempler Bank Limited (“Zempler Bank”) is registered in England and Wales at Cottons Centre, Cottons Lane, London SE1 2QG (No.04947027). Zempler Bank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Firm Reference Number 671140. 

Zempler Bank provides credit facilities subject to approval and affordability, and where accounts continue to meet Zempler Bank credit criteria. 

v.2024.06.24