How to set up Google Pay

Log in to your Zempler app, go to the ‘Cards’ tab and select ‘Add to Google Pay’

or

Sign in to your Google Wallet account, select ‘Add a card’ and then follow the prompts. If you don’t have a Google Wallet, download the app from the Google Play store and create an account.

Google Pay can be used wherever you see these symbols:

We’re working on delivering this for iOS users. We’ll let you know when this is available. 

Google Pay is available to personal and business customers who have a compatible Android device and Zempler bank card.

There is no maximum payment limit per Google Pay transaction. However, some merchants may apply their own payment limit. 

When using Google Pay, a virtual account number is used to represent your account information, which ensures your physical card details remain safe and secure. Google Pay payments also get the same card protections as when you use your physical card.

If you change your Android device, you will need to add your bank card(s) to Google Pay again.

Make sure that you remove your card(s) from any Android device before selling, exchanging, or disposing of them. You should also remove your card if you temporarily pass your device to someone else e.g. to be repaired. Android smart phones should not be shared with anyone e.g. adding someone else’s fingerprint or sharing the device passcode.

If your Android device is lost or stolen, call our Customer Service team who can cancel or suspend the card on your device.

If your Android device is found, you can either remove and re-activate the card in the Google Wallet or contact our Customer Service team to remove the suspension from the device. 

Google Pay works in countries and regions that support contactless payments. Please note, any fees associated with your account will still apply.

No. Google does not charge any fees when using Google Pay. 

Call our Customer Service team on 0330 024 0924.