When you visit our website
When you visit our website, we automatically collect certain information about your device and how you use the site, we also use cookies.
Information We Collect
Technical Information
We automatically process the following types of technical information about your visit to our website:
Type of device (e.g. desktop, tablet, mobile)
Operating system and version
Browser type and version
IP address
Internet Service Provider (ISP) information
Connection type (e.g. Wi-Fi, mobile data)
Pages viewed and time spent on the website
Clicks, scrolling, and other interactions with our website
Referring and exit pages or URLs
Approximate location derived from your IP address
Precise geolocation if you provide explicit consent
Purpose and Lawful Basis
- We use this information to:
- Operate and improve the functionality of our website
- Diagnose and resolve technical issues
- Enhance user experience
- Ensure website security and prevent fraudulent activities
We process this data under our legitimate interests for providing our website to you. Most of this data is not associated directly with you but due to its nature it may be possible to identify you with it.
Cookies
We use cookies and similar technologies on our website to provide essential functionality, improve user experience, and analyse how our site is used for Consumer Duty purposes. Some cookies are necessary for our site to function properly, while others are optional and help us personalise content and target advertisements more effectively.
You can manage your cookie preferences through your browser settings or by using the cookie consent tool on our website.
For further details on the types of cookies we use, why we use them, and how you can manage your cookie preference, please refer to our Cookies Policy.
For more information on your privacy rights and how we might process your personal data, you can contact us at [email protected].
Security
As a bank, we take the security of your data very seriously. We use the latest technical and organisational measures, in line with industry best practice, to safeguard the information we collect against unauthorised access, disclosure, or misuse.
For more detailed information on how we keep your data safe, and what steps you can take to do the same, please visit our security page.