<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WTMQ4QSL" height="0" width="0" style="display:none;visibility:hidden" title="gtm-frame"></iframe>Help closing your Zempler credit card
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Close your Zempler Credit Card

You can close your Zempler Credit Card account by following the steps below. Once your credit card account is closed you won’t be able to use your card. You’ll need to ensure you have no balance or pending transactions.

  1. Log in to the Zempler Bank app or Online Banking
  2. Go to ‘Manage Account’
  3. Select ‘Close account’
  4. Read the important information and follow the prompts
  5. Select ‘Close account’
  6. Your credit card will now be closed

FAQs

  • If your Zempler Credit Card has been closed and you want your statements, you can download them from the Zempler Bank app or Online Banking. If you’re unable to do this, you can call our Customer Service team and they can provide them to you.



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Terms and Conditions apply, including applicants being resident in the UK & aged 18+ and, if relevant, businesses being based in the UK. 

For full website terms including information on Zempler Bank, Mastercard and use of trademarks, please see our full legal disclosures at https://www.zemplerbank.com/legal/. Zempler Bank Limited (“Zempler Bank”) is registered in England and Wales at Cottons Centre, Cottons Lane, London SE1 2QG (No.04947027). Zempler Bank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Firm Reference Number 671140. 

Zempler Bank provides credit facilities subject to approval and affordability, and where accounts continue to meet Zempler Bank credit criteria.