<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WTMQ4QSL" height="0" width="0" style="display:none;visibility:hidden" title="gtm-frame"></iframe>Zempler Bank service status and planned maintenance
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Zempler Bank Service Status

Service Status

Please note, this page will only be updated Monday to Friday (excluding bank holidays), 9am to 5pm.

Upcoming Maintenance

Upcoming changes to Customer Service hours

From December 16th 2024, our team will be available:

  • Monday to Friday: 8:00 AM - 6:00 PM

This change will help us provide more efficient support during peak times. Until then our current hours remain in effect. We're on hand 24/7 to help if you have lost your card or had it stolen. You can also temporarily block your card in your Online Banking Account. 

All systems go.

All services are fully operational

Current service status

Last updated:

10th December 2024 at 12:07pm

Scam alert
Fully operational
Fully operational
Planned maintenance

Credit management team phone line

Fully operational

Receiving money

Fully operational

International payments

Fully operational

Post Office banking services

Fully operational

Sending money

Fully operational

Direct Debits and bill payments

Fully operational

Debit card

Fully operational

Credit card

Fully operational

New applications

Fully operational

Documents in review

Fully operational

APIs

Fully operational
Fully operational

Find out more about our Business or Personal Bank account service information.

Business Service informationPersonal Service information


© 2024 Zempler Bank


Terms and Conditions apply, including applicants being resident in the UK & aged 18+ and, if relevant, businesses being based in the UK. 

For full website terms including information on Zempler Bank, Mastercard and use of trademarks, please see our full legal disclosures at https://www.zemplerbank.com/legal/. Zempler Bank Limited (“Zempler Bank”) is registered in England and Wales at Cottons Centre, Cottons Lane, London SE1 2QG (No.04947027). Zempler Bank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Firm Reference Number 671140. 

Zempler Bank provides credit facilities subject to approval and affordability, and where accounts continue to meet Zempler Bank credit criteria.